Privacy Policy
Last updated: 31 August 2026
This policy explains what personal data ClearView-Digital collects, why we collect it, who we share it with, and what rights you have over it. It is written to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
1. Who we are
ClearView-Digital is a sole trader based in Derby, England, operating the website clearview-digital.co.uk. We are the data controller for the personal data described in this policy.
You can contact us about anything in this policy at:
- Email: contact@clearview-digital.co.uk
- Phone: 07479 777375
2. What personal data we collect
We only collect data you give us, plus limited technical data your browser sends automatically.
When you fill in an enquiry form
Your name, email address, phone number (if you give one), business name, the area you cover, your website address, a link to your Google Business Profile if you have one, and whatever you tell us about your business in the free-text fields.
When you subscribe to the newsletter
Your email address, and your name if you provide it.
When you become a client
The business information needed to do the work — your business details, opening hours, services, photographs and logo, and manager access to your Google Business Profile where you grant it. We also keep records of payments received, as we are required to for tax purposes.
When you simply visit the site
Standard server log data, including your IP address, browser type and the pages you viewed. This is generated by our hosting provider for security and performance purposes.
We do not collect payment card details on this website. Payment is arranged separately by PayPal or bank transfer after we have spoken.
3. Why we use it, and our lawful basis
| What we do | Lawful basis |
|---|---|
| Reply to your enquiry and discuss the work | Legitimate interests — responding to someone who contacted us |
| Carry out work you have agreed to buy | Performance of a contract |
| Send you the newsletter | Consent — which you can withdraw at any time |
| Keep records of payments and invoices | Legal obligation — UK tax and accounting law |
| Keep the website secure and working | Legitimate interests — running the site safely |
We do not sell your data, and we do not use it for automated decision-making or profiling.
4. Who we share it with
We use the following service providers, who process data on our behalf:
- Hostinger — website hosting, email, and the newsletter tool (Hostinger Reach)
- Automattic (Jetpack) — the enquiry forms on our service pages, and website security and statistics
- PayPal — where you choose to pay by PayPal
- Our bank — where you choose to pay by bank transfer
- Google — where you grant us manager access to your Google Business Profile, so we can carry out the work
Some of these providers are based outside the UK, including in the United States. Where data is transferred internationally, it is protected by the safeguards required under UK GDPR — either a UK adequacy decision or the International Data Transfer Agreement / Standard Contractual Clauses, as set out in each provider’s own terms.
We will also disclose data where we are legally required to do so.
5. Cookies
This website uses only cookies that are strictly necessary for it to work — for example, to keep the site secure and to remember settings while you browse. Strictly necessary cookies do not require your consent under PECR.
If we add analytics or marketing cookies in future, we will ask for your consent first through a cookie banner, and update this policy before doing so.
6. How long we keep it
- Enquiries that do not become work: up to 12 months, then deleted
- Client records: for the duration of the work and for 6 years afterwards, to meet UK tax record-keeping requirements
- Newsletter subscribers: until you unsubscribe
- Server logs: as set by our hosting provider, typically a matter of weeks
7. Your rights
Under UK GDPR you have the right to:
- Ask what personal data we hold about you, and get a copy of it
- Have inaccurate data corrected
- Ask us to delete your data, where we have no ongoing lawful reason to keep it
- Ask us to restrict how we use it
- Object to processing based on legitimate interests
- Receive your data in a portable format
- Withdraw consent at any time, where consent is the basis we rely on
To exercise any of these, email contact@clearview-digital.co.uk. We will respond within one month.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put it right first.
8. Marketing emails
We only send marketing emails to people who have asked for them. Every email includes an unsubscribe link, and we act on unsubscribes immediately. We do not pass your email address to anyone else for marketing.
9. Changes to this policy
If we change this policy we will update the date at the top of this page. If the change is significant and affects people already on our list, we will tell them by email.